OPEN The Glasgow Bridges

Delivery & Returns

Delivery

What is your lead time? What if I need the frames in a hurry?

Dispatch of all orders is made within approximately 3 to 5 working days. If you have an urgent delivery requirement, we have a priority service available at extra charge. Please get in touch prior to ordering. If for any reason the timescales cannot be honoured you will be kept informed.

How do you deliver?

We dispatch using Royal Mail delivery service.

How much do you charge for delivery?

Delivery is £2.99 for a single print or £3.99 for both prints for anyone living within the UK Mainland. For all deliveries outwith the UK Mainland please get in touch.

Returns

We go to great lengths to ensure that your items are delivered to you in perfect condition. Occasionally, mishaps can occur and we guarantee that we will do our very best to resolve the situation amicably and that you are totally satisfied with your purchase.

Damaged or Faulty Print

If your print is damaged in transit or is faulty, please keep all the packaging material and notify us as soon as possible. Once the return has been authorised, please re-package the Print carefully and securely and return to us by Royal Mail recorded delivery. You will be given the option to have the goods replaced at no charge or to have a full refund including your return postage costs.  Replacement or refund will be commenced when we have received the returned Print.

Dissatisfied with Print

If you have purchased the print only and for some reason, you decide that you do not wish to keep it, then you have 14 days from the time of receipt to notify us - orders(@)theglasgowbridges.co.uk. When you contact us we will supply you with a return address and instructions on what you should do.

Return the print in the same condition in which you received it. Please keep all the packaging material should you wish to return the Print. You will be responsible for the return postage costs to us.  On receipt of the returned print, we will refund your payment.

About Us

The Glasgow Bridges celebrates the diversity of form and function of the bridges that span the River Clyde in Glasgow.

Contact Us

The Glasgow Bridges

orders@theglasgowbridges.co.uk

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